top of page

Privacy Policy

Last Updated: December 2025

Re-Fynd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, engage with our content, or use our coaching, mentoring and consultancy services.

​

1. Who We Are

​

Re-Fynd provides coaching, mentoring and consultancy services to individuals and organisations. We only collect personal data where it is necessary to market our services, communicate with you, and deliver the services you request.

​

For the purposes of UK data protection law, Re-Fynd is the data controller of your personal information.

​

2. What Data We Collect

​

We may collect and process the following types of personal data:

  • Contact information – such as your name, email address, phone number and organisation

  • Marketing preferences – including your consent to receive communications from us

  • Enquiry and service-related information – details you provide when you contact us, book a session, or engage our services

  • Website usage data – basic analytics information such as pages visited and interactions (where applicable)

 

We only collect data that is relevant and necessary for marketing our services and delivering our coaching, mentoring and consultancy.

​

3. How We Use Your Data

​

We use your personal data to:

  • Respond to enquiries and communicate with you

  • Provide our coaching, mentoring and consultancy services

  • Share relevant marketing communications, insights or updates about Re-Fynd 

  • Improve our services and website experience

 

We do not use your data for any purposes unrelated to Re-Fynd’s services.

 

4. Lawful Basis for Processing

 

Under UK GDPR, we process your personal data on the following lawful bases:

  • Consent – where you have actively opted in to receive marketing communications

  • Legitimate interests – where processing is necessary to operate and grow our business, and does not override your rights

  • Contractual necessity – where processing is required to deliver services you have requested

 

5. Marketing Communications

 

We may contact you with marketing communications about Re-Fynd’s services, insights or events where you have given consent or where we have a legitimate interest.

 

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails, or

  • Contacting us directly using the details below

 

6. Data Sharing

 

We do not sell, rent or share your personal data with third parties.

Your data is only accessed internally by Re-Fynd where necessary to deliver our services or manage communications.

 

7. Data Security

 

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

While no system can be completely secure, we are committed to keeping your data safe and confidential.

 

8. Data Retention

 

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Comply with legal or regulatory requirements

  • Maintain accurate business and marketing records

 

When data is no longer required, it is securely deleted or anonymised.

 

9. Your Rights

 

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time (where processing is based on consent)

 

To exercise any of these rights, please contact us using the details below.

 

10. Cookies

 

Our website may use cookies or similar technologies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

 

Further details can be provided in a separate Cookie Policy if required.

 

11. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website.

 

12. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your personal data, please contact Selin at: info@re-fynd.com.

bottom of page